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JENNIFER JAMES

Founder and Managing Director, Coaching Moments, LLC

Jennifer is a coach, a professional development trainer, and a human resources expert. As a coach she specializes in leadership, executive, and career coaching. In any capacity she works in, her passion for helping others grow professionally shines through. During her career, she has acquired over 15 years of senior-level experience in operational management, human resources, and talent development.  Currently, she serves as Founder and Managing Director of Coaching Moments LLC, a coaching and consulting firm specializing in delivering services designed to help businesses effectively manage their human capital and individuals to reach their full potential. Additionally, she is a coaching instructor for The Academies, Inc., an International Coaching Federation accredited training organization.

Prior to owning her own business, Jennifer worked in higher education serving as a Regional Human Resources (HR) Manager responsible for supporting the HR needs of seven of Virginia’s Community Colleges.  Before serving as a higher education HR leader, she spent much of her career within the financial services industry serving in operational, human resources, and talent development leadership roles. In the role of Senior Vice President/Director of Learning and Development for a community bank, Jennifer worked closely with the bank’s executive management team to align talent development strategies with corporate goals and objectives.  Additionally, she acted as lead facilitator/designer of the bank’s 12-month leadership development program that served to equip current and future leaders with essential management/leadership competencies. 

Jennifer is certified as an Associate Certified Coach (ACC) by the International Coaching Federation. She also holds a Senior Professional in Human Resources (SPHR) certification from the Human Resource Certification Institute (HRCI) and a Senior Certified Professional (SHRM-SCP) Certification from the Society for Human Resource Management (SHRM).  She earned her Bachelor of Arts in Business Administration degree with a minor in Human Resources from Mary Baldwin University and her Master in Business Administration (MBA) degree with a concentration in Human Capital from Virginia Commonwealth University.  Additionally, she holds a postgraduate certificate in Community College Leadership from Old Dominion University.


Outside of work, she enjoys boating, traveling, baking, listening to music, and spending time with her family, friends, and beloved Miniature Schnauzer, Leo.